SOS RESCUE STORY

The Crisis Response Center received an SOS alert from a device outside Keene, New York. They contacted the primary emergency contact, got user details, and transferred the case to the Essex County Sheriff. A live tracking link was emailed. The user was found in the forest and taken to the ER for dehydration treatment and assessment.

  SOS RESCUE STORY

The Crisis Response Center was alerted to a ‘Mayday’ distress signal via SMS from a device in the Caribbean Sea, near Haitian waters. The operations team promptly informed the Maritime Rescue Coordination Center - Dominican Republic about the situation.

CRC received confirmation and was informed that a responding unit was en route, although it would take some time. Later, there was an update reporting that the vessel had been towed back to the dock, and all passengers were safe and accounted for.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from Wee Jasper State Park in New South Wales, Australia. The operations team then contacted the registered device user, who stated they allowed their friend to borrow the device. The device user was participating in an organized running event, which resulted in him getting lost. The operations team delegated the case to the Australian Joint Rescue Coordination Center, which later provided an update stating that local police were able to locate them along with three other hikers.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a device in New York State, USA. The CRC delegated this case to the Essex County Sheriff, who then sent out the New York State Department of Environmental Conservation to the location. The rangers were able to make contact with the device user who had gone off trail. It was noted that the device user was hyperthermic. After the lost hiker was successfully located and treated for hyperthermia, they were safely escorted to the trailhead.