SOS RESCUE STORY

The Crisis Response Center received an SOS alert from a device outside Keene, New York. They contacted the primary emergency contact, got user details, and transferred the case to the Essex County Sheriff. A live tracking link was emailed. The user was found in the forest and taken to the ER for dehydration treatment and assessment.

  SOS RESCUE STORY

The Crisis Response Center was alerted to a ‘Mayday’ distress signal via SMS from a device in the Caribbean Sea, near Haitian waters. The operations team promptly informed the Maritime Rescue Coordination Center - Dominican Republic about the situation.

CRC received confirmation and was informed that a responding unit was en route, although it would take some time. Later, there was an update reporting that the vessel had been towed back to the dock, and all passengers were safe and accounted for.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from Wee Jasper State Park in New South Wales, Australia. The operations team then contacted the registered device user, who stated they allowed their friend to borrow the device. The device user was participating in an organized running event, which resulted in him getting lost. The operations team delegated the case to the Australian Joint Rescue Coordination Center, which later provided an update stating that local police were able to locate them along with three other hikers.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a device in New York State, USA. The CRC delegated this case to the Essex County Sheriff, who then sent out the New York State Department of Environmental Conservation to the location. The rangers were able to make contact with the device user who had gone off trail. It was noted that the device user was hyperthermic. After the lost hiker was successfully located and treated for hyperthermia, they were safely escorted to the trailhead.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a device on a Washington highway. The CRC alerted the Lewis County Sheriff's Department, providing geo-coordinates and user details. Deputies communicated with the device user and discovered that their car had broken down. The user got their car towed and returned home safely.

  SOS RESCUE STORY

The Crisis Response Center was alerted by a two-way communication device, which reported a person having both a fractured arm and leg. The CRC then forwarded this distress call to Banff Park Dispatch, providing them with the available information. Subsequently, they dispatched STARS to airlift the injured individual from the hillside, aiding the EMS team in transferring the patient to the hospital.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from Cora, Wyoming, requiring help for a child hiker with a history of altitude sickness. Swift action was imperative. The operations team contacted the Sublette County Emergency Operations Center, sharing critical details and a live tracker link. They continued to monitor the situation and received an update hours later, confirming the successful rescue of the hikers, who were subsequently transported to a local hospital for medical care.

  SOS RESCUE STORY

Upon receiving an SOS alert from a device positioned along a trail in the UK, the Crisis Response Center swiftly transferred the case to the UK Maritime Component Command, providing them with up-to-date tracking data and precise geographical coordinates. The UK Maritime Component Command efficiently alerted the East Devon Commonwealth Police, resulting in the successful recovery and aid provided to resolve the emergency situation.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from a device in Manitoba, Canada, but could not contact the user. They provided essential information to Emergency Communications, who dispatched an officer to the device user's location. Later, it was reported that the user was on their first solo hike and activated the SOS button due to severe dehydration after not eating for days.

  SOS RESCUE STORY

The Crisis Response Center received a distress signal from a hiker on the western trails of Delamar Mountain, California, who was hiking alone. The CRC couldn't reach the hiker, so they contacted the emergency contact. Local authorities were informed, and the operations team stayed in touch with the rescue team via phone. The hiker and their dog were safely returned to their hotel.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a device in North Slope Borough, Alaska. They established contact with the device user's child, who explained that their parent and a group of eight people were hunting, and their tents had collapsed, leaving them without shelter. The SOS was escalated to the Alaska Rescue Coordination Center, which dispatched an F92 helicopter and successfully extracted the device user and their party.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a device near Kotzebue, Alaska. Attempts to communicate with the user failed, but they were able to contact the emergency contact. The device user was on a hunting and fishing trip with three others, and an SMS later reported that their boat was taking in water.

The operations team contacted the Alaska State Troopers, sharing vital information, including the text message and a tracking link. The Troopers quickly located and safely transported the group back to Kotzebue using a rescue boat.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a remote location in Santa Fe, Argentina. The operations team communicated with the client via SMS and discovered that two individuals were injured, one with a broken arm. The case was escalated to local authorities, Comisaria 1ra de San Cristobal, who received all relevant information, including coordinates. Reassurance was provided to the client that help was on the way. The Crisis Response Center kept in touch with the rescue team via phone to confirm the ongoing rescue operation.

  SOS RESCUE STORY

Upon receiving an SOS signal from Colorado, the Crisis Response Center contacted the device user's spouse, who revealed that the user was hiking with a relative. The CRC then informed the Uintah Basin Communications Center. In a follow-up call, they were told that the device user, along with two other hikers, was on the Uinta Trail, feeling cold and wet but without any injuries. Subsequently, a helicopter transported them to an airport, and deputies drove them to the sheriff's department.

  SOS RESCUE STORY

In the rugged terrain of Nunavut, an SOS call prompted the rapid response of our committed team. The Crisis Response Center efficiently relayed the distress signal to the Nunavut Emergency Centre, which promptly dispatched aid to the exact location. Their collective efforts provided solace to the stranded ATV group, guaranteeing their secure return to the community and underscoring the resilient spirit of Nunavut.

  SOS RESCUE STORY

An SOS from a device alerted the Crisis Response Center about three distressed hikers, one with a sprained ankle and heightened anxiety. The operations team kept in contact with the hikers, monitored their vitals, and kept the injured calm while addressing hypothermia fears. As night fell, one hiker’s anxiety led to hallucinations, and they slipped on the wet terrain. Through SMS communications, police reached located the hikers.

  SOS RESCUE STORY

In British Columbia, Canada, an alert from a device reached the Crisis Response Center, indicating an individual on a dirt bike had collided with a tree. The operations team swiftly coordinated with the Royal Canadian Mounted Police search and rescue team, leading to the person's rescue and subsequent hospitalization. Following treatment for minor injuries, the user expressed immense gratitude for the presence of their SOS device, underscoring its crucial role.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a remote area in Manitoba, Canada. Despite attempts, they couldn't reach the client or emergency contact. The Ontario Provincial Police (OPP) took over with live tracking and the Falcon Beach Royal Canadian Mounted Police sent an ambulance. It turned out that a third party had activated the SOS for the injured person. A rescue helicopter stayed overnight for a morning medical evacuation.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a 20-year-old in respiratory distress. The New Mexico State Police and the National Guard, utilizing a Black Hawk helicopter with a hoist, rescued and transported the patient to the University Hospital of New Mexico.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a device in Grand Teton National Park, Wyoming. A hiking group had an emergency: one member suffered a panic attack, fell, and sustained a head injury, requiring immediate medical attention. The case was escalated to the local authorities, and the Grand Teton National Park search and rescue team was dispatched. The Crisis Response Center assured the client that help was on the way and maintained communication with the rescue team, confirming the successful rescue operation. The injured person was taken to the nearest hospital for further evaluation.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from a device in Crawford, CO. The Operations team contacted the registered user, who explained that the device was with a friend on a motorcycle. The operations team alerted the Montrose County Sheriff's Office, and the case was handed over to the Delta Communication Center. They responded, deploying EMS, police, and a helicopter. The motorcyclist was injured and airlifted to the nearest hospital.

  SOS RESCUE STORY

The Crisis Response Center was alerted by an SOS signal from a device at the summit of a mountain in Kananaskis Country, Alberta, Canada.

The operations team contacted the Royal Canadian Mounted Police and emailed them the latest geographical coordinates and a link for real-time tracking. Shortly thereafter, they connected with the Kananaskis emergency services, who confirmed that they had reached the location and established contact with the individual in need.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from the Gulf of Mexico device near Louisiana. While unable to contact the client, the operations team spoke with an emergency contact who provided the vessel's name and a photo. Via SMS, the client reported an engine failure and risk of capsizing. Details were relayed to the US Coast Guard and Rescue Coordination Center District 8. An email with live tracking and a photo of the boat was sent.

The Coast Guard confirmed that they had located the client and towed the vessel to safety.

  SOS RESCUE STORY

The Crisis Response Center received a satellite phone call from a client who reported that a co-worker had missed their chemotherapy medication time and suffered a head injury, resulting in a noticeable lump. The client expressed concern about their co-worker's deteriorating condition and the need for medical help. The operations team promptly got in touch with the British Columbia Ambulance Service, providing them with the exact location coordinates, and an ambulance was quickly dispatched to aid the patient.

  SOS RESCUE STORY

The Crisis Response Center received an urgent distress signal from a device in Evanston, Utah. As inclement weather descended upon the area, a member of a hiking group experienced a panic attack. The operations team promptly reached out to Summit County to request assistance for the situation. A mounted patrol was dispatched as part of a search and rescue mission, and they effectively located and rescued the distressed hikers.

  SOS RESCUE STORY

An SOS from a device user in Atlanta, Idaho, reported that they needed help due to a fractured ankle. The Crisis Response Center alerted the Elmore County Sheriff's Office with a tracking link. They quickly dispatched an ambulance and confirmed the individual's safe transfer to the hospital.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from a device in San Bernardino County, California. The device user, a paraglider, had landed in a remote and inaccessible area. After establishing contact via landline, the operations team briefed the Twin Peaks Sheriff’s Station and dispatched a deputy. A prompt update from the sheriff’s station confirmed the safe rescue of the stranded paraglider.

  SOS RESCUE STORY

The Crisis Response Center was alerted by an SOS signal from a satellite phone positioned along Highway 200, close to Helmville, Montana. The caller conveyed that their truck's trailer had overturned but mentioned no injuries.

The operations team reached out to the Powell County Sheriff, providing them with the geographical coordinates. The Powell County Sheriff arrived at the scene and helped the caller.

  SOS RESCUE STORY

The Crisis Response Center received an urgent distress signal from Corona, California. An SMS was sent in response, acknowledging the distress call and seeking essential details about the emergency. The caller replied that they were lost and experiencing chest pains. The operations team immediately contacted the Riverside County Fire Department.

The pertinent information was shared with the dispatch team in an email containing a live tracking link. Subsequently, the individual was located and airlifted to a nearby hospital to receive the necessary medical attention.

  SOS RESCUE STORY

Upon receiving an emergency signal near Snake River, Oregon, the Crisis Response Center confirmed a distress call from a rafting group member experiencing a fast heartbeat. They alerted the Wallowa County Sheriff’s office, providing location details and establishing a helicopter landing zone downstream. The Crisis Response Center ensured a successful rescue mission, airlifting the individual to the nearest hospital for medical attention.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a device user in Lincoln, Montana, but couldn't reach them or the emergency contact.

The operations team alerted the Lewis and Clark County Sheriff's Department, sharing the location tracking link. The emergency contact later reported the user's need for medical help due to a leg injury. The operations team updated the sheriff's department. The Crisis Response Center was later informed that the patient was airlifted via helicopter to the hospital.

  SOS RESCUE STORY

The Crisis Response Center was notified of an SOS signal from a device situated in Fraser Valley, British Columbia, Canada. Despite their efforts, the operations team couldn't reach the device user or their designated emergency contact.

The Crisis Response Center communicated with the Royal Canadian Mounted Police, who then commenced a search and rescue mission for the individual.

Subsequently, the operations team received word from the RCMP that the search and rescue team had successfully located the client.

  SOS RESCUE STORY

The Crisis Response Center got an SOS from a device in Jamaican waters. Through SMS, the device user reported being held against their will on the boat. Operations alerted Jamaican Police Emergency/Maritime Police, sharing their location and details. Maritime police later confirmed that they had found the vessel, with two individuals aboard, and escorted it to shore. The police verified the device user’s safety and contacted authorities.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from Goat Ridge Trail in British Columbia, Canada. Attempts were made to contact the client and their emergency contacts with no success.

The operations team contacted the Royal Canadian Mounted Police to report the alert and provided the live tracker link and most recent coordinates.

The team was later informed that a hiker got injured when a rock fell on their leg and was extracted by helicopter to the nearest hospital. The person rescued was not the device user.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from Manistee County, Michigan, near a hiking trail. The device user reported that he wasn't the one carrying the device; it was a group of youths hiking with adult supervision. Through SMS, the team learned that someone in the group had a neck injury with severe head trauma. Using the device's capabilities, the team communicated with the device holder and delegated the incident to Manistee County Central Dispatch. They provided all information and a live tracking link. Police and an ambulance were dispatched to the scene.

Later, the operations team was informed that the individual had been located and transported to the nearest medical facility for treatment.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a device in Cougar, Washington, US. Attempts to contact the device user and emergency contacts were unsuccessful.

The operations team called the Skamania County Sheriff’s office with the details and geo-coordinates, who then relayed the information to the North Country EMS. Air rescue was requested, and EMS would manage the search and rescue efforts.

After difficulty locating the device user due to poor weather and daylight conditions, the Sheriff’s office requested a location update. Later, the team was informed that the injured client was being transported to a hospital by a US Coast Guard helicopter for further evaluation.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from a device in Alberta, CA, reporting injuries of a broken tibia and a laceration caused by an axe. The emergency contact confirmed the client was on a fishing/hiking trip and last communicated with them around 8 am before the trip.

The operations team communicated with the Clearwater Royal Canadian Mountain Police and provided them with the device user’s geo-coordinates. EMS was dispatched immediately. The CRC was later contacted with an update indicating that the client was found and transported to the hospital for further evaluation.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a device on Lookout Point mountain peak, Clark County, Idaho. The client reported a motor accident, with one rider possibly having broken ribs and an injured back.

The operations team contacted the Clark County Sheriff and gave the geo-coordinates. The operator indicated they were already called, and an ambulance was on its way.

The Crisis Response Center communicated with the rescue team via phone, confirming the rescue. The injured person was transported to the nearest hospital for further treatment.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a device at Black Sands Beach in Shelter Cove, California. However, it couldn't communicate with the client or emergency contacts or reach the nearest fire and police departments.

The operations team alerted Cal Fire Thorn Fire Station about the case, providing the geo-coordinates. Cal Fire informed them of an emergency call reporting a plane crash at the same location, with ongoing rescue efforts.

It was later determined that there were two plane crash victims with moderate injuries who were pulled from the water and airlifted to the nearest hospital for further evaluation.

  SOS RESCUE STORY

The Crisis Response Center received an SOS from a satellite phone located on the western trails of Punta Sommeiller, Turin, Italy.

The operations team received a call from the client stating there had been a motorcycle accident and the rider had injured their leg and arm. The case was escalated to the Stazione Carabinieri Forestale Bardonecchia with the geo-coordinates and live tracking link. Communication was made with the rescue team via email, confirming that the injured person was rescued by helicopter and taken to the nearest hospital for further evaluation.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from a device near Chamonix-Mont-Blanc, France. Attempts to communicate with the client and emergency contact were unsuccessful.

The operations team alerted Gendarmerie nationale and transferred the call to Rescue Mountain Chamonix, providing details and coordinates. They learned that a similar call had been received, requesting assistance for a person injured after slipping on ice near the top of the mountain.

The agency stated they would prepare their search and rescue team to respond and extricate the injured person to a medical facility for treatment.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from a device near Caniapiscau Regional County Municipality, Quebec, Canada. Communication with the client and emergency contact was unsuccessful. An SMS text requested medical assistance.

The operations team contacted the Sûreté du Québec, who determined that a helicopter rescue would be appropriate. Airmedic was contacted with the details and coordinates. The operator advised that they would send a helicopter to the location.

Hours later, an update was received informing that the device user was picked up and stabilized by the medical team and transported to a local hospital for treatment.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from a device near Hendrix Lake in British Columbia, Canada. A message was received indicating there was a UTV rollover accident with two subjects injured.

The operation team delegated the case to the Royal Canadian Mountain Police, who relayed the information to the British Columbia Ambulance Service. The team provided the client’s medical status and coordinates to the coordinator. They informed the operations team that the response time would be delayed due to severe flooding in the area, making the roads inaccessible.

A helicopter was sent to rescue the injured subjects and take them to a safe landing zone to be transported by ambulance. The operations team was later informed that an ambulance transported them to a local medical facility for treatment.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from a device that pinged along the Colorado Trail near Copper Mountain, Colorado. They were able to speak to one of the emergency contacts, who stated that the client went hiking in the Colorado mountains with their child. They also provided a physical description of both subjects, including age and height.

The operations team reported the SOS to the Summit County Sheriff's Office, who dispatched the authorities with the case details, including the coordinates. A deputy stated they would conduct a search and rescue to locate the hikers. After several hours, the deputy reported that the subjects were found and that the parent had sustained an abdominal injury during the hike. In addition, they were cold and exhausted, which prompted the client to activate the SOS.

  SOS RESCUE STORY

The Crisis Response Center received an SOS alert from a device in Ventura County, CA, near Sespe Creek. The attempt to communicate with the client and their emergency contact was unsuccessful.

The operations team delegated the case to the California Office of Emergency Services, who advised that they were going to contact the Ventura County Sheriff's Office to assist with the search and rescue. A call back was received from the sheriff’s office indicating they would send a helicopter to the location to help locate the client.

Later the operation team received notification that the client was found and medically transported via helicopter to the nearest medical facility.